Welcome to kiasa Jewellery(“kiasajewellery.com”), owned and operated by Prishanvi Creations. By accessing, browsing, or making a purchase through this Website, you agree to comply with the following Terms and Conditions (“Terms”). If you do not agree, please discontinue using the Website immediately.

1. Eligibility

By using this Website, you confirm that:

You are at least 18 years old, or accessing under the supervision of a parent/guardian.
You have the legal capacity to enter into a binding contract.
You are using this Website for lawful purposes only.

2. Description of Products

We deal in 925 sterling silver jewellery, including rings, pendants, earrings, bracelets and other accessories.
We strive to display accurate product details; however:

Actual product colors may vary slightly due to photography or screen resolution.
Weight and dimensions mentioned are approximate and may have slight variations as silver is handcrafted.
Product availability is subject to change without prior notice.

We reserve the right to modify or discontinue any product at any time.

3. Pricing & Payments

All prices listed on the Website are in INR and inclusive/exclusive of taxes as specified.
Prices may be updated without any notice.
We accept payments through secure gateways such as UPI, debit/credit cards, net banking, and other approved digital payment methods.
In case of payment failure, the order will not be processed.
The Company is not responsible for any bank/payment gateway charges.

4. Order Acceptance & Cancellation

Your order is considered accepted only after it has been successfully processed, verified, and dispatched.

We may cancel or refuse an order due to:

Product unavailability
Incorrect pricing or product information
Payment issues
Suspected fraud, unauthorized transactions, or policy violations

If your order is cancelled, you will be notified, and the amount (if deducted) will be refunded.

5. Shipping & Delivery

Delivery timelines vary based on location and courier partners.
Estimated delivery time will be displayed during checkout.
Delays caused by natural events, strikes, courier issues, or unforeseen circumstances are not our responsibility.
Once shipped, tracking details will be shared on your registered email/SMS.
Incorrect shipping information may result in delays or non-delivery; we are not responsible for such issues.

6. Returns, Exchanges & Refunds

We ensure strict quality checks for every jewellery product dispatched.

Return & replacement eligibility:

Applicable only for damaged, defective, or wrong product delivered.
Customer must record unboxing video and contact us within 48 hours of delivery.
Used, worn, or damaged-by-customer products are not eligible for return.

Refund Process:

Refunds will be initiated after product inspection and verification.
Timeline may vary based on your payment method and bank processing.

Customized or personalized jewellery items are non-returnable and non-refundable.

7. Intellectual Property Rights

All content on kiasajewellery.com including:

Product images
Designs
Logos
Text
Graphics
Videos
Website layout

…are the exclusive property of Kiasa Jewellery and protected under Indian copyright, trademark and intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

Users agree not to:

Engage in fraudulent activities.
Use bots, crawlers, or automated tools to access the website.
Upload harmful files or attempt to breach website security.
Post misleading reviews or defamatory content.

Any misuse may lead to legal action and immediate account termination.

9. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which outlines how your personal information is collected, used, and secured.
By using the Website, you consent to our data practices.

10. Third-Party Links

Our Website may contain links to external websites for payment or reference.
We are not responsible for:

Content
Policies
Security
Activities of third-party websites.

Users should review third-party terms before engaging.

11. Limitation of Liability

Kiasa Jewellery will not be liable for:

Any indirect, incidental, or consequential damages.
Losses arising from improper use of products.
Delays, interruptions, or technical issues on the Website.
Unauthorized access or alteration of user data.

Our total liability for any claim shall not exceed the amount paid by the customer for the specific order.

12. Indemnification

You agree to indemnify and hold harmless Kiasa Jewellery, its team, partners, and affiliates from any claims, damages, or losses arising out of:

Violation of these Terms
Misuse of the Website
Infringement of rights

13. Amendments to Terms

We may modify or update these Terms at any time without prior notice.
Continued use of the Website indicates acceptance of updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Jaipur, Rajasthan

15. Contact Information

For queries related to Terms & Conditions, orders, or general support:
📩 Email: contact@kiasajewellery.com
📞 Phone: +91-8905471502
🏢 City: Jaipur, Rajasthan

Terms and Conditions